Cumberland Animal Clinic

216 Greely Road
Cumberland, ME 04021

(207)829-5078

cumberlandanimal.com

        Policies & Payments  ~ The Fine Print           

Appointment Policy
Cumberland Animal Clinic sees non-emergency patients by scheduled appointments and by scheduled drop-off appointments. We offer emergency appointments on an as-needed basis. We make every effort to see patients at their scheduled appointment time, however, emergency and urgently ill or injured cases will always receive top priority. Any pet in need of critical care that arrives during your visit may result in delays. We would greatly appreciate your understanding when an emergency situation arises which requires our immediate attention. 

If you are running late for an appointment, please contact our office as soon as possible at 207-829-5078, so that we can adjust our schedule and/or update your appointment time if needed.

Patient Arrival Policy 
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.  All cats must be presented in an appropriate cat carrier or on a leash.  

Cancellation & Failed/No-Show Appointments
As a courtesy to other clients who may be in need of appointments, we request that you notify us at least 24-hours in advance if you will be unable to make your scheduled appointment.  We understand that emergency situations may arise from time to time that make such advance notice impossible. However, please be advised that repeated no-shows or last-minute rescheduling of your appointments may result in a fee of up to $35 per scheduled appointment being applied to your account.  

Payment Policy
Cumberland Animal Clinic requires payment at the time that services are rendered. We accept Cash, Checks (both personal & travelers), Visa, MasterCard, Discover and American Express credit cards. If you have any financial questions or concerns, our staff will be happy to provide you with a treatment plan estimate of charges to help you calculate the costs for different service options available for your consideration. 
                                                                                                                                                      

Privacy Policy
Cumberland Animal Clinic recognizes the importance of protecting the personal privacy of our clients, patients and those individuals who visit our website and our hospital. At no time is any information given out or shared without the expressed consent of the owner. No information will ever be disclosed to outside parties from us or our website hosting company at www.evetsites.com